FAQ'S

FAQ

Frequently Asked Questions

Find answers to common questions about Haironix and how it can help you achieve healthier, fuller hair.

1 What is Haironix and how does it work?

Haironix is an advanced red-light therapy cap designed to stimulate hair follicles and support natural hair regrowth. It uses clinically validated wavelengths of light to promote scalp health and reactivate dormant follicles.

2 Is Haironix safe to use?

Yes. The Haironix cap is designed and manufactured to high safety standards using non-invasive red-light technology. It does not emit harmful UV radiation and produces no excessive heat or discomfort when used as directed.

3 Who can use Haironix?

Haironix is suitable for adults (18 +) experiencing hair thinning or hair loss — including men and women with androgenetic alopecia or early to moderate hair-reduction concerns. If you’re using prescription treatments or have a medical condition, please consult your healthcare professional before beginning use.

4 How often should I use Haironix?

For optimal results, we recommend using the Haironix cap 3 times per week for approximately 15 minutes per session. Regular, consistent use is more effective than increasing the frequency. Daily use is not required and will not necessarily improve results.

5 When can I expect to see results?

While individual results vary based on hair condition, lifestyle and consistency of use, many users begin to notice improvement around 8–12 weeks. More visible results typically appear by 16 weeks and may continue beyond that with ongoing use. Please note: outcomes depend on multiple factors and cannot be guaranteed.

6 Does it work for all hair types and colours?

Yes — the Haironix cap is designed to work safely on all hair types, textures and colours. However, the degree of visible improvement may vary from person to person due to differences in scalp condition, follicle status and genetic factors.

7 Can I use Haironix alongside other haircare products or treatments?

Yes. You can continue using your usual hair-care products, supplements or treatments alongside the Haironix cap. If you are undergoing prescription treatments, we recommend consulting your doctor to ensure compatibility.

8 Does Haironix cause heat, pain or discomfort during use?

No. The Haironix cap utilises low-level red-light technology that remains cool to the touch and is designed for comfortable, hands-free use. You should feel no pain or heat during your session.

9 What is your return or money-back guarantee?

We stand behind your satisfaction with a 90-day risk-free trial. If after consistent use you are not satisfied with your results, you may request a return in accordance with our Returns & Warranty policy.

10 When will I receive my order?

Orders are processed within 1–2 business days of payment confirmation. Shipping time varies by destination; typical delivery is within 7–14 business days for most regions. Free worldwide shipping is included.

11 What age is Haironix suitable for?

The Haironix cap is intended for adults aged 18 years and older. It is not designed for use by minors without adult supervision or by individuals with certain medical conditions unless advised by a healthcare professional.

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