Shipping Policy
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
Estimated Delivery Time
Our global delivery timeframe typically ranges from 7–14 business days, depending on your location.
Once your order is shipped, you will receive a tracking link via email to monitor your package in real time.
| Region | Estimated Delivery Time | 
|---|---|
| United States & Canada | 7–12 Business Days | 
| United Kingdom & Europe | 7–14 Business Days | 
| Australia & New Zealand | 7–14 Business Days | 
| Asia | 7–12 Business Days | 
| Rest of the World | 10–18 Business Days | 
Delays due to customs, holidays, or local couriers may occasionally occur.
Tracking & Updates
Every shipment includes free tracking and insurance. You'll receive your tracking details automatically by email once your order has been dispatched.
Customs & Duties
We cover shipping costs globally. However, import duties or taxes (if applicable) are the responsibility of the customer, as these vary by country and are outside our control.
Support
If you experience any issues or delays with your delivery, please contact our support team at support@tryhaironix.com — we'll be happy to assist you promptly.