Haironix™ Privacy Policy

At Haironix™, we're committed to protecting your privacy and building your trust. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit www.tryhaironix.com (the "Site"), place an order, or otherwise interact with us.

We collect information you provide directly and information collected automatically when you use our Site.

Directly provided information may include:

• Your name, email address, shipping address, billing address, phone number
• Payment information (processed by payment providers—see Section 5)
• Account login credentials (if you create an account)
• Communications you send us (support requests, reviews, etc.)

Automatically collected information may include:

• IP address, browser type, operating system, device identifiers
• Browsing behaviour on our Site (pages visited, time spent, links clicked)
• Cookies and similar tracking technologies (see Section 7)

We use your information to:

• Process and fulfil your orders (shipping, returns, payments)
• Send you order confirmations, shipping updates, and customer-support replies
• Improve our Site, products, and services based on usage and feedback
• Send you marketing communications only if you have opted in, which you can opt-out of at any time (see Section 9)
• Protect against fraud and ensure the security of our Site and systems

We may share your information with:

• Service providers who help us operate (payment processors, shipping carriers, customer-support platforms)
• Legal or regulatory authorities if required by law or to protect our rights
• In the event of a business sale, merger or asset transfer, your data may be transferred under the same terms

We do not sell your personal information to third-party marketers for their own use.

Your payment-card information is processed by secure, certified payment providers—Haironix™ does not store full card numbers on our servers. We use industry-standard encryption and protective measures to safeguard your data. While we work hard to keep your information safe, no system is 100% secure—please keep your account credentials safe and contact us immediately if you suspect unauthorized access.

Because we ship worldwide and use global cloud services, your personal information may be transferred to, stored in, and processed in countries outside your own. By using our Site, you consent to these transfers. We implement appropriate safeguards to maintain your data protection rights.

Our Site uses cookies, web-beacons, tracking pixels and similar technologies to:

• Enable basic Site functionality (e.g., keeping you logged in)
• Analyse how visitors use our Site so we can improve it
• Provide you with relevant marketing (if you opted in)

You can choose to disable cookies via your browser settings—but please note some features of our site may not function properly if you do.

Depending on your region, you may have rights to:

• Access the personal data we hold about you
• Ask us to correct or update your information
• Request deletion of your personal data (subject to legal or business-retention requirements)
• Opt-out of marketing communications
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us at support@tryhaironix.com with your request and any relevant details. We may ask to verify your identity before responding.

If you have opted in to receive marketing, you will receive emails about promotions, product updates or other offers. You may opt-out at any time by clicking the "unsubscribe" link in the email or contacting us directly. Even if you opt out, you'll still receive transactional emails (e.g., order confirmations, shipping updates).

We retain your personal information as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will delete or anonymize it.

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us and we will take steps to delete it.

From time to time we may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version on our Site. We encourage you to review this policy periodically. Continued use of our Site after changes signifies your acceptance of the updated policy.

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please reach out to us at:

Email: support@tryhaironix.com

We aim to respond to your request promptly.